Articles on: General

What do I do if I have not received my product?

Please ensure more than 24 hours has passed since you placed your order before being concerned for your item delivery.

What item did I purchase?

If you purchased a item that goes into queue, such as Coins to Account or Profile Likes, this could take 24-48 hours to complete, depending on how full the queue is.

What if I did not purchase Coins to Account or Profile Likes?

If you purchased a product which is an instant delivery, such as ModPanel, Coins on ModPanel or a Platinum Account, please go to the bottom of the page and click on Chat with us and send a DETAILED and CLEAR message which explains the issue so the problem can be solved efficiently.

Updated on: 04/08/2021

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